Delivery, Returns & Exchanges
Delivery
- Free Standard UK Delivery for all orders over £60!
- £3.95 Standard (Tracked 48) / £4.95 Express (Tracked 24)
- Standard: usually 2–3 working days | Express: usually 1–2 working days
- Orders ship within 1–2 working days (express orders before 12 noon usually ship same day)
Returns & Exchanges
We want you to feel confident and comfortable in every mile. If your gear isn't the perfect fit, we offer free UK returns and exchanges within 60 days of purchase.
The Details
To be eligible for a return, items must be:
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Unworn and unwashed (trying them on for fit is, of course, encouraged!).
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In original packaging with all tags attached.
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Free from marks (please be careful of deodorant or makeup when trying on tops and leggings).
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Note on Socks: Due to hygiene reasons, socks must be returned in their original, packaging with the card band intact.
How to Make a Return or Exchange
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Start your request: Email us with your order number and the reason for the return.
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Download your label: We will email you a pre-paid Royal Mail return shipping label.
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Pack it up: Place your items back in their original mailer (or any secure bag) and attach the label.
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Drop it off: Take your package to any Royal Mail Post Office or 24/7 Parcel Postbox.
Refunds
Once we receive and inspect your return, we will process your refund immediately. The funds will return to your original payment method within 5–10 working days.